Terms of Service

Last updated: August 18, 2026

1. Acceptance of Terms

By accessing, registering for, or using the services provided by Oluwatobi Solutions (“Company,” “we,” “us,” or “our”), you (“User,” “Merchant,” or “you”) agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you are expressly prohibited from using our platform and must discontinue use immediately.

2. Description of Service

Oluwatobi Solutions provides e-commerce infrastructure, including custom storefronts, administrative dashboards, and automated WhatsApp checkout routing (the “Service”). We provide the software infrastructure only. We are not a marketplace, and we are not a party to any transaction between you and your end customers.

3. User Responsibilities & Merchant Obligations

  • Account Security: You are fully responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Fulfillment & Customer Service: You are solely responsible for managing your inventory, fulfilling orders, handling customer disputes, processing refunds, and managing shipping logistics.
  • Accuracy of Information: You agree to provide current, complete, and accurate billing and contact information.

4. Service Availability & Modifications

We strive to ensure 99.9% uptime for your storefronts. However, the Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We reserve the right to perform scheduled maintenance or modify the Service at any time with or without notice.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OLUWATOBI SOLUTIONS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Indemnification

You agree to indemnify, defend, and hold harmless Oluwatobi Solutions and its affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the platform, your violation of these Terms, or your transactions with any end customer.

7. Account Termination

We reserve the right, at our sole discretion, to suspend or terminate your account and access to the Service at any time, without notice or liability, for any breach of these Terms or our Acceptable Use Policy.