1. Introduction
At Oluwatobi Solutions, your privacy and data security are our highest priorities. This Privacy Policy outlines how we collect, use, process, and protect your personal and business information when you use our platform.
2. Information We Collect
To provide our Services effectively, we collect the minimal amount of information necessary:
- Merchant Account Information: Name, email address, business name, WhatsApp number, and billing/payment details.
- Store Data: Product listings, pricing configurations, and store settings.
- End-Customer Data: Order details (such as selected product variants and totals) that are routed through our system to generate your WhatsApp checkout links. Note: We do not permanently store your end-customers’ personal identifying information on our servers; it is passed directly to your designated WhatsApp number.
3. How We Use Your Information
We use your data strictly for operational purposes, including:
- Provisioning, maintaining, and securing your custom storefront.
- Processing subscription payments and billing cycles.
- Communicating critical service updates, technical support notices, and security alerts.
- Analyzing aggregated, anonymized platform usage to improve our software.
4. Data Sharing and Third-Party Subprocessors
We do not sell, rent, or trade your personal information to third parties. We may share necessary data with trusted enterprise infrastructure providers (such as secure cloud hosting and payment gateways) solely for the purpose of operating the Service. All third-party providers are strictly vetted for enterprise-grade security compliance.
5. Data Security
We implement rigorous security protocols to protect your data. Your database is hosted on secure, modern cloud infrastructure, and all data transmitted between your browser, your storefront, and our servers is encrypted using industry-standard TLS/HTTPS.
6. Your Rights & Contact Information
You have the right to access, correct, or request the deletion of your account data at any time. If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our support team via your admin dashboard or email us directly at support@oluwatobisolutions.com.